The building process at Tower Custom Homes is meant to be an enjoyable process for our clients. We understand that our customers are designing building or remodeling their home to enhance their lives. Our clients aren’t building for necessity but instead in many cases are building their dream home or fulfilling an artistic need in their life.
Our process starts by getting to know our client and how they live and what they identify as their need in their home. We then go out and pair our clients with the perfect lot, architect, or designer to make their dreams come to life. We draw on 30+ years of experience to design a home that can be built with all of amenities they desire and are always conscious that their home is an investment making sure that their money is invested wisely and that they can achieve the equity in the home they desire.
The design process relies on the three components of a home, the size, budget, and amenity level. Once a plan is approved we competitively bid every phase, contractor and vendor on a project with multiple vendors to ensure our clients are getting the best value in the market. Even our vendors who have been with tower for 15 years are negotiated on every project. Our clients are afforded with complete transparency in that they see every bid, contract, payment and release so there is a level of trust beyond full disclosure.
Our construction process is managed daily by on site superintendent and by Kevin. Each vendor / contractor signs a contract on every project and is not paid until all work is accepted, approved and released by Tower. All of our contractors carry full liability insurance and workman’s comp or file a release as mandated by the State of Texas. Each job carries a full written warranty for one year upon completion of the project.
Single contact communication
All of our clients are afforded full communication with Tower. We utilize email, Facebook, Twitter, LinkedIn, and of course cell phones to keep in constant contact with our vendors, contractors, and clients. You will always be able to reach us and are never left without a safety net. If you need me to come change a light bulb at half time of the Super Bowl, we will make it happen.